🔐 Privacy Policy – Hop On Board Travel
At Hop On Board Travel, your privacy matters. We are committed to protecting your personal data and handling it responsibly in line with UK GDPR.
📋 What information we collect
We may collect and process the following personal data:
- Full name
- Contact details (email address, phone number)
- Passenger details (including date of birth and passport information where required)
- Travel preferences and booking history
- Any information you provide during enquiries or bookings
✈️ How we use your information
We use your data to:
- Provide travel quotes and recommendations
- Process and manage your bookings
- Communicate with you about your enquiry or holiday
- Meet legal, regulatory and financial obligations
🤝 Who we share your data with
We only share your data where necessary, including:
- Travel suppliers (airlines, hotels, tour operators)
- Payment providers
- Our host agency and booking systems (e.g. Protected Trust Services / Top Dog)
We never sell your personal data.
🔒 How your data is stored
Your data is stored securely using trusted systems such as:
- Secure booking platforms
- Email systems
- Encrypted devices where applicable
We take appropriate steps to protect your personal data from unauthorised access.
⏳ How long we keep your data
- Enquiries/quotes: up to 3 months if no booking is made
- Bookings: up to 6 years (to meet legal and financial requirements)
- Sensitive data (e.g. passport details): deleted once no longer required
📧 Marketing & communication
We will only send marketing communications where:
- You have given consent, or
- You have enquired about or booked a holiday with us (soft opt-in)
You can opt out at any time.
🍪 Cookies
Our website may use cookies to improve your experience.
You will be given the option to accept or reject cookies when visiting the site.
🧾 Your rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to how your data is used
To exercise your rights, please contact us using the details below.
📩 Contact us
If you have any questions about this Privacy Policy or your data, please contact:
📧 victoria@hoponboardtravel.co.uk